Control Where Audio Plays

When a Polycom Trio system is paired with Polycom Trio Visual+, you can choose to have audio play from the speakers on a Polycom Trio system or from the monitor or external speakers connected to Polycom Trio Visual+.

You can also choose one of the following options to control where to play audio from audio and video calls:
  • Phone Speakers— The system plays audio on the system only.
  • TV Speakers— The system plays audio from the connected monitor or external speakers.
  • Automatic— The system automatically chooses where to play audio based on the call type.

This feature is not available when the system is not paired with Polycom Trio Visual+.


  1. Navigate to Settings > Basic > Preferences.
  2. Select Audio Output and choose an output option.