Locking Polycom Trio

If your system administrator has set up to system to lock when it is not in use, you will need to unlock it before you can use the system.

Your system administrator provides you with a user password that you can use to unlock Polycom Trio.

When the system is locked, you can:
  • Place outgoing calls to emergency and authorized numbers.
  • Enter a password to answer incoming calls.

Lock the Phone

When you lock the system, you can choose to enable one of the following options:
  • Allowing ringing when locked—incoming calls ring on the system, and you can answer calls by entering a user password.

    If you set up the system to allow you to answer incoming calls when locked, you can answer calls by entering your user password.

  • DND when locked—Do Not Disturb applies to all lines and the system does not ring for incoming calls.

Procedure

  1. Navigate to Settings > Basic > Lock Phone.
  2. On the Lock Phone screen, select a setting.
  3. Select Lock.

Unlock the Phone

Your system administrator provides you with a user password that you can use to unlock Polycom Trio systems.

Procedure

  1. Select Unlock.
  2. Enter your user password, or guest PIN if signed in as a guest on a host phone, and select Unlock.

Change Your User Password

You can change your user password at any time from the Advanced settings menu on Polycom Trio.

The Advanced settings menu requires a password to access the menu options. Ask your system administrator for the password if you cannot access menu.

Procedure

  1. Navigate to Settings > Advanced.
  2. Enter your user password and select Enter.
  3. On the Advanced screen, select Change User Password.
  4. On the Change User Password screen, enter your old and new user password and select Enter.