Holding and Resuming Calls

When you are in a call, you can place an active audio call on hold and resume the call.

When you place a call on hold, the Mute key indicators on the system and microphones are red. When you are placed on hold, the Mute key indicators on the system and microphones flash green.

Hold a Call

You can place any active call on hold on Polycom Trio.

Procedure

  • During an active call, select Hold icon Hold.
    If you're in the Calls screen, select the call first.
    The Resume Resume icon icon is displayed.

Resume a Call

You can view and resume all held calls on the phone.

Procedure

  • Do one of the following:
    • Select Resume icon Resume.
    • From the Calls screen, select the call and select Resume icon Resume.