Placing Intercom Calls

The Intercom feature enables you to place a call to a contact that is answered automatically on the contact's phone as long as the contact is not in an active call.

If the contact is in an active call, the contact can choose to answer the intercom call, or the intercom call is answered automatically after the active call ends.

Check with your system administrator to find out if this feature is available on your phone.

Place an Intercom Call

You can place an intercom call from Polycom Trio to quickly relay a message to a contact.

Tip: Your system administrator can set up your phone to automatically call a specific contact when you select Intercom. If your phone is set up this way, select Intercom and wait for your contact to answer before speaking your message.

Procedure

  1. From the Home screen, select the Intercom icon.
  2. Enter a number or select a contact.
  3. Tap dial icon.
    The phone plays a tone and the call is answered automatically on the contact's phone.
  4. After the call is answered, speak your message then select Hang Up icon Hang Up.

Place an Intercom Call During a Call

You can place an intercom call to another contact during an active call.

Procedure

  1. Select Hold > Intercom.
    The active call is placed on hold and the dialpad is displayed.
  2. Enter a number or select a contact.
  3. Tap dial icon.
    The phone plays a tone and the call is answered automatically on the contact's phone.
  4. After the call is answered, speak your message and select Hang Up icon Hang Up.
  5. Select Resume icon Resume.