Searching the BroadSoft Directory

You can access and search the BroadSoft Directory on the phone, and you can choose to perform a simple or advanced search for contacts.

After the system administrator configures the Enterprise directory, you can view a list of contacts by default in the BroadSoft directory. The default contacts list is displayed even when no text is entered in the search box of the directory.

Perform a Simple Search of the BroadSoft Directory

A simple search enables you to search for contacts using either their first name, last name, or by typing a few letters of their name. A maximum of 50 contacts are available for viewing at one time.

Procedure

  1. Navigate to Contacts > BroadSoft Directory.
    A default list of contacts is displayed.
  2. In the search field, enter your search criteria and select Submit.

Perform an Advanced Search of the BroadSoft Directory

An advanced search enables you to choose to search for contacts by first name, last name, or phone number.

Procedure

  1. Navigate to Contacts > BroadSoft Directory.
    A default list of contacts is displayed.
  2. Select Advanced Search in the BroadSoft Directory.
  3. On the Advanced Search screen, choose to search for a contact by first name, last name, or a contact number.
  4. In the search field, enter your search criteria and select Submit.
  5. Choose your contact.
    A contact details screen is displayed.

Add BroadSoft Contacts to the Local Directory

After you find your BroadSoft contact, you can add the contact to the Local Directory.

The first and last name and phone number of the contact are saved to the Contact Directory. You can go to the Contact Directory to see if the contact was saved correctly and to add additional contact information.

Procedure

  • In the contact details screen, select Add to local directory.