Setting Polycom Trio as Your Audio Device

In order to use a PolycomTrio system to play audio from calls or media on your connected laptop, you need to set the system as your audio communication device.

The following sections provide information on setting the system as your audio device for your laptop and communication and collaboration clients such as RealPresence Desktop or the Skype for Business client.

Setting the System as Your Audio Device for Communication Clients

When your laptop is connected to a Polycom Trio system, you can set the system as your microphone and speakers for communication and collaboration clients, like RealPresence Desktop, BroadSoft BroadTouch Communicator, or Skype for Business.

Depending on the capabilities of the client, you can use the system to accept, hold and resume, and end calls placed and received in the client. Note that the status of the calls may differ between the client and the system depending on the capabilities of the client.

Set the System as Your Audio Device in RealPresence Desktop

When your laptop is connected to a Polycom Trio system, you can set the system as your audio device input and output device in the RealPresence Desktop application to play audio from the meeting using the system speakers and use the system as your microphone.

If you do not have the RealPresence Desktop application, download the application from the RealPresence Desktop Support page.

Procedure

  1. In RealPresence Desktop, click Settings and click Audio Device.
  2. For Audio input device (microphone), click Polycom Trio from the drop-down list.
  3. For Audio output device (speakers), click Polycom Trio from the drop-down list.
  4. Click OK.

Set the System as Your Audio Device for Skype for Business

When your laptop is connected to a Polycom Trio system, you can set the system as your microphone and speakers for Skype for Business calls you place on your laptop.

Procedure

  1. In the Skype for Business client, click Settings and click Tools > Audio Device Settings.
  2. Select Polycom Trio from the drop-down list as the device you want to use for audio calls.

Set the System as the Default Device for Your Laptop

When your laptop is connected to a Polycom Trio system, you can set the system as the default device for your laptop and play audio from music and videos using the system's speakers.

Procedure

  1. On your laptop, click Start > Control Panel.
  2. In the Control Panel, click Hardware and Sound > Sound.
  3. Click Polycom Trio and click Set as Default Device.
  4. Click OK.
    Any audio from music or videos plays on the system.