Video Calls on Polycom Trio Systems

When your Polycom Trio system is paired with a Polycom Trio Visual+, Trio VisualPro, or RealPresence Group Series system, you can send and receive video.

Polycom Trio systems support the following cameras when paired with a Polycom Trio Visual+:

  • Polycom® EagleEye™ Mini USB camera
  • Polycom® EagleEye™ IV USB camera
  • Logitech C930e webcam

Polycom Trio systems support the following cameras when paired with a Trio VisualPro or RealPresence Group Series system:

  • Polycom® EagleEye™ IV camera
  • Polycom® EagleEye™ Director II camera
  • Polycom® EagleEye™ Producer camera
  • Polycom® EagleEye™ Acoustic camera

If you do not have a camera connected to your paired device when you receive video during calls, you can see your contact’s video but they cannot see video from you.