Video Calls on Poly Trio Systems

When your Poly Trio system is paired with a Poly Trio Visual+, Trio VisualPro, or RealPresence Group Series system, you can send and receive video.

Poly Trio system support for the Poly Trio Visual+ and VisualPro systems varies by model:

  • You can pair any Poly Trio system with a Poly Trio Visual+ system.
  • You can pair a Poly Trio 8500 or Poly Trio 8800 system with a Poly Trio Visual+ or VisualPro system. The Poly Trio 8300 system doesn’t support the Trio VisualPro system.

Poly Trio systems support the following cameras when paired with a Poly Trio Visual+:

  • Polycom EagleEye Mini USB camera
  • Polycom EagleEye IV USB camera
  • Poly EagleEye Cube USB camera
  • Poly Studio USB video bar
  • Logitech C930e webcam

Poly Trio systems support the following cameras when paired with a Trio VisualPro or RealPresence Group Series system:

  • Polycom EagleEye IV camera
  • Polycom EagleEye Director II camera
  • Polycom EagleEye Producer camera
  • Polycom EagleEye Acoustic camera

If you do not have a camera connected to your paired device when you receive video during calls, you can see your contact’s video but they cannot see video from you.