Reboot Your Phone

Your system administrator may ask you to reboot the phone if it malfunctions or to assist in troubleshooting.

CAUTION: Before you reboot the phone, contact your system administrator. Rebooting the phone requires an administrative password. If the phone is malfunctioning, you may be able to restore normal operation without rebooting it. Additionally, your system administrator may want to troubleshoot the phone before you reboot it. You don’t need to reboot the phone to update its configuration.


  1. Go to Settings > Advanced Settings, and if needed, enter the administrator password.
    On the Poly Trio 8300 phone, go to Settings > Basic.
  2. Select Reboot Phone.
    A confirmation message displays.
  3. Select Yes.
    The reboot process begins, and the process ends when the Home screen displays.