BroadSoft Directory Support

The BroadSoft directories enable users to search and view their personal, group, or enterprise contacts.

When the BroadSoft directories are integrated with Polycom BroadSoft UC-One Application, users can access the different types of directories and search for contacts. There are five types of BroadSoft Directories:
  • Enterprise Directory. This directory enables users to search and view Active Directory global address list of an enterprise. Users can query by first name, last name, phone number, extension and mobile number, and access contact information.
  • Group Directory. This directory enables users to view the contact details such as work, extension, and mobile numbers of contacts. Users can place a call to anyone in the user's group.
  • Group Common Directory. This directory enables users to view the contact details such as names and phone numbers of common contacts listed in the Group Common Directory.
  • Enterprise Common Directory. This directory enables users to view the contact details such as names and phone numbers of common contacts listed in the Enterprise Common Directory.
  • Personal Directory. This directory enables users to view the contact details such as names and phone numbers of the contacts in the user's personal directory stored on the server. You must enable this feature to allow users to add, delete, or edit the contacts in the BroadSoft Personal Directory.