Accessing URLs in SIP Messages

When this feature is enabled, the server attaches a URL to incoming and active calls.

The web browser or microbrowser can read this URL and present it as web content that displays on the phone screen. This feature is supported on VVX 500/501 and 1500 phones.

This feature is flexible and can be used in some of the following ways:
  • In a Call Center environment, the phone displays extended information about a customer before the agent takes the call. The phone can also display a script of questions for the agent to ask during the call.
  • In a hotel, a guest can view the restaurant menu on the phone.