Call Forwarding

Polycom phones support a flexible call forwarding feature that enables users to forward incoming calls to another contact or phone line.

Users can enable call forwarding in the following ways:
  • To all calls
  • To incoming calls from a specific caller or extension
  • During an incoming call
  • When the phone is busy
  • When do not disturb is enabled
  • After a set number of rings before the call is answered
  • To a predefined destination chosen by the user
If you are registering phones with the Skype for Business Server, the following call forwarding options are available on Skype for Business-enabled phones:
  • Forward to a contact
  • Forward to voicemail
  • Forward to Delegates
  • Simultaneously Ring Delegates
  • Simultaneously Ring Group Contacts