Shared Call Appearances

Shared call appearance enables an active call to display simultaneously on multiple phones in a group.

All call states of a call—active, inactive, on hold—are displayed on all phones of a group.

By default, the answering phone has sole access to the incoming call, which is called line seize. If the answering phone places the call on hold, that call becomes available for pickup to all phones in that group. You can enable other phones in the group the ability to enter a conversation on one of the group phones, which is referred to as a barge in.

Note: Shared call appearances and bridged line appearances are similar signaling methods that enable more than one phone to share the same line or registration. The method you use varies with the SIP call server you are using.