Audio Issues

The following table describes possible solutions to audio issues.

Issue

Possible Workaround

There is no audio on the headset

If there is no audio on your headset, the connections may not be correct. Do one of the following:
  • Ensure the headset is plugged into the jack marked Headset at the rear of the phone.

Ensure the headset amplifier (if present) is turned on and adjust the volume.