Active Call Phone Screen

In an active call, you can configure the phone to display the active call screen or the Lines screen.

You can configure the phones to display the screens as follows:

  • The normal active call screen or call overlay showing active call information.
  • The Lines screen, showing active call information in the ribbon at the top of the screen.

Displaying the Lines screen during an active call enables users to see the status of any lines, buddies, and BLF contacts they are monitoring without active call information getting in the way.

It is still possible to switch between the normal active call display and the lines view regardless of the default screen you set.