Set Up a Single Provisioning Server

You can set up a single provisioning server for your phone deployment.


  1. Power on the phones and connect them to your VoIP network using a Power over Ethernet (PoE) switch or external adapter and a network cable.
  2. Create a root FTP directory on the provisioning computer with full read and write access to all directories and files.

    This is where you need to place configuration files.

  3. In your FTP server application, create a user account for the phone to use and take note of the user name and password.
  4. Launch the FTP application.

    You must keep it running during provisioning so that the phones can communicate with the UC software.

  5. Download Polycom UC Software from Polycom Support and uncompress the files into your root FTP directory.

    You can choose the combined UC software package or the split UC software package.

    • The combined version contains all files for all phone models.
    • The split software package is smaller, downloads more quickly, and contains sip.ld files for each phone model, enabling you to choose provisioning software for your phone model(s) and maintain software versions for each model in the same root directory.