Busy Lamp Field (BLF)

The busy lamp field (BLF)/attendant console feature enhances support for phone-based monitoring.

The Busy Lamp Field (BLF) feature enables the following functions for users:
  • Monitor the status of lines on remote phones
  • Display remote party information
  • Answer incoming calls to remote phones (called directed call pickup)
  • Park and retrieve calls

When BLF is enabled, a BLF line key icon displays on the phone screen for users monitoring remote phones. The BLF line key displayed indicates that BLF related features are available.