Diagnostics and Status

Polycom phones running Polycom UC Software provide a variety of screens and logs that allow you to review information about the phone and its performance, help you diagnose and troubleshoot problems, view error messages, and test the phone's hardware.

Review the latest UC Software Release Notes for your voice product on Voice on Polycom UC Software Support Center for known problems and possible workarounds. If you don't find your problem in this section or in the latest Release Notes, contact your Certified Polycom Reseller for support.

The phone includes a variety of information screens and tools that can help you monitor the phone and resolve problems.