Multiple Call Appearances

You can enable each registered phone line to support multiple concurrent calls and have each concurrent call display on the phone's user interface.

For example, with multiple call appearances, users can place one call on hold, switch to another call on the same registered line, and have both calls display on the phone.

This feature is one of several features associated with flexible call appearances. If you assign a registered line to multiple line keys, the default number of concurrent calls applies to all line keys.