Shared Call Appearance

When you enable Device Analytics and value is set as all or sca, the following details are sent to the cloud:

  • Total number of registered Shared Call Appearance (SCA) lines.
  • Total number of action or resume/barge-in on SCA line.
  • The phone increments the SCA line notification for every new notifications of call-info, line-seize, and dialog for each SCA configured line.