Busy Options to Manage Incoming Calls on VVX Phones

Busy Options enables users to manage incoming calls when a call or conference is already in progress.

After you enable and configure the Busy Options on the Skype for Business server, Busy Options settings take effect on all Skype for Business call devices and clients. You can enable one of the following predefined settings on the devices:
  • BusyonBusy: Rejects an incoming call and sends a notification to the caller stating that the user is busy on another call.
  • VoicemailonBusy: Forwards an incoming call to voicemail, when the user is either busy or does not answer the call.