Access the Active Call Screen

The Active Call screen is displayed when you place a call and when an active call is in progress. When an active call is in progress, the name and number of the contact you are talking with and the duration of the call is displayed. In the Active Call screen, you can hold, end, transfer a call, or set up a conference call.

The Active Call screen is supported on 500/501 and 600/601 phones only.

Figure 1. Active Call screen on VVX 500 series phones

Screenshot of the Active Call screen on a VVX 600 series phone showing the active call participant, Lauryn Hilt. Soft keys applicable to the call display at the bottom of the screen: Hold, End Call, Transfer, Conference, and Park.


  • Do one of the following:
    • Place a call.
    • Press the Home key during an active call.
    • Tap Return to Calls in the status bar.
    • During a call, select the Calls soft key.
    • Swipe the screen from right to left.