Answer BToE Calls

When you are signed in to the Skype for Business client and the connected phone with the same account, the way you answer calls is different than if the Skype for Business client and the connected phone were signed in with different accounts.

Procedure

  • Do one of the following:
    • If signed in with the same user account, press the Answer soft key on your phone or click Answer in the Skype for Business client.
    • If signed in with different user accounts and the incoming call is for the account signed in to Skype for Business, click Answer in the Skype for Business client.

      The call is displayed on the VVX phone and Skype for Business client. On the phone, the PC audio icon is displayed next to the Skype for Business call and the audio for the call is played through the phone's speakerphone.

    • If signed in with different user accounts and the incoming call is for the account signed in to the phone, press the Answer soft key on the phone.

      The call is displayed on the phone only.