Login Credentials

If your phone has incorrect login credentials or you need to resubmit login credentials, one of the following messages or icons is displayed on your phone:
  • The message “Login Credentials have failed. Please update them if the information is correct” is displayed on the screen.
  • A lock icon Icon image. is displayed in the status bar.
  • The message “Invalid login credentials” scrolls under the time in the status bar.
  • The Calendar icon that displays on the Home screen is not available.