Parking and Retrieving Calls on the BroadSoft BroadWorks Server

When your phone is registered with a BroadSoft BroadWorks server, you can use Call Park to park a call directly to a contact's line.

Call Park is different from call hold in that the call is parked on another contact's line, which enables you to continue using your phone to place other calls. Call Park is also available for shared lines. Check with your system administrator to find out if this feature is available on your phone.