Troubleshoot Audio and Echo Issues

In some cases when you are using your headset during a call, your contacts may experience audio or echo issues, such as feedback of your voice or of their own voice. If your contacts hear an echo during a call when using your headset, enable echo cancellation on your phone.

Procedure

  1. Navigate to Settings > Basic > Preferences.
  2. Select Headset > Echo Cancellation and select Enabled.