Access the Call Actions for BroadWorks Dynamic Busy Lamp Field (BLF)

You can access the call actions settings on the phone and modify the settings from the Attendant Call Action menu when dynamic BLF is configured on the phone.

Prerequisite

You can one touch the following BLF actions on the phone:
  • Dial-Pickup - Indicates the single-press action to use the BLF as a speed dial except the alerting state.
  • Blind - Enables the active call to blind transfer to another user with one press of the associated BLF key.
  • Park - Enables one-touch call park and retrieve using the BLF keys.

Procedure

  1. On the Home Screen, go to Settings > Basic > Preferences.
  2. Select the Attendant Call Action menu.
  3. On the Attendant Call Action screen, select one of the following options:
    • Dial-Pickup
    • Blind
    • Park