Enable Electronic Hookswitch

After you set the base unit options for your headset and connect your headset to your phone, you can enable EHS.

Procedure

  1. Connect your headset and EHS adapter to your phone.
    See the Quick Start Guide for your phone on Polycom Voice Support for information on connecting a headset to your phone.
  2. Navigate to Settings > Basic > Preferences.
  3. Select Headset > Hookswitch Mode.
  4. Select one of the below modes for your specific headset:
    • Choose Jabra if an EHS-compatible Jabra headset is attached with an EHS cable or adapter.
    • Choose Plantronics if an EHS-compatible Plantronics headset is attached with an EHS cable or adapter.
    • Choose Sennheiser if an EHS-compatible Sennheiser headset is attached with an EHS cable or adapter. If your phone does not have a menu selection for Sennheiser, select Jabra instead.
    • Choose Regular Mode (default) if another headset is attached.