Play a Recorded Call

You can play back calls that you recorded on a USB drive connected to supported VVX business media phones.

If the handset is off-hook when you play a recording, the audio plays through the handset. If the handset is on-hook when you play a recording, the audio plays through the speaker.

Note: You cannot open and play recordings when you are in an active call or if you're recording a call. If you try to, a message indicating that the action was canceled is displayed. Place the call on hold before playing the recordings. The recording stops playing when you resume the call.

Procedure

  1. Navigate to Settings > Features > Removable Storage Media > Browse Recordings.
    A list of recordings display.
  2. Select a recording.
  3. Select Open > Play.
    The length of the recording and a progress bar is displayed as the recording plays.